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Customer Care

Welcome to J'EL skincare!

We appreciate your business and want to ensure a smooth shopping experience. Please review our store policies below:

  • Ordering: We accept orders through our website and [list other methods, e.g., phone, in-person]. 

  • Payment: We accept payment by [Credit card ,Paypal, apple pay, after pay].

  • Prices: All prices are listed in [ US currency] and are subject to change.

  • Shipping: We offer various shipping options. Shipping costs are calculated at checkout and depend on the order weight, destination, and chosen shipping method. We ship same day if order before 2:00pm CST

  • Returns & Exchanges: [See our return policy]. Items must be returned in original condition with tags attached and proof of purchase. [ refunds or exchanges are offered, and any restocking fees].

  • Privacy Policy: J'EL respects your privacy. Please refer to our Privacy Policy for details on how we collect and use your information.

Contact Us:

If you have any questions, please don't hesitate to contact us at

Privacy & Safety

J'EL ("we" or "us") respects your privacy and is committed to protecting your personal information. Our Privacy Statement explains how we collect, use, and disclose your information when you use our website ([website address]) or shop with us (in-store or online). Please see our Policy

Wholesale Inquiries

Please email us  for wholesale account at

Payment Methods

Payment Methods

  • Credit / Debit Cards


  • Offline Payments

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